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Trading

Cryptowallets

  • Updated

Crypto wallets deposit

  • When making a payment, double-check in your wallet that the crypto coin you’re sending corresponds to the coin and token in the invoice (step 4).
  • Commissions can vary on the side of your wallet, but usually they are close to 0%. Stockity doesn’t charge any fees for deposits.
  • You can find out how to use cryptocurrencies and choose a crypto wallet in these articles: for India and for other countries.
  1. In the traderoom, click the “Deposit” button in the top right corner of the screen. Choose your country and the payment method you’ve decided to make a deposit with.

2. Enter the deposit amount, scroll down, and click "Deposit."

3. The invoice and a QR code will appear. You can make the payment by scanning the QR code or copying the payment address (depending on the selected cryptocurrency) and the amount to be paid into your wallet.
Important: Make sure that the cryptocurrency you deposit matches the one indicated in the "Payment address" field.
Note: The address is valid for 15 minutes. Complete the payment within this time or restart the transaction from step 1.

Frequently Asked Questions (FAQ)

Which cryptocurrencies can I use to deposit?
You can deposit into Stockity using any of the following cryptocurrencies:

  • Bitcoin (BTC)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)
  • Ethereum (ETH)
  • Cardano (ADA)
  • Ripple (XRP)
  • Tether USD TRC20 (USDTT)
  • Tether USD ERC20 (USDTE)
  • Infinity Economics (XIN)
  • Binance Coin (BNB)
  • USD Coin ERC20 (USDC)
  • Tron (TRX)
  • Binance BEP-20 (BNB-BSC)
  • Binance USD BEP-20 (BUSD)

Important: Verify that the cryptocurrency you send matches the one indicated on the invoice. Otherwise, the transaction will not be received or recoverable (for example, sending BTC to a BCH address).

Fees:
Some wallets charge transaction fees, usually between 0% and 1.5%, which are only visible during the transaction. For example, Binance and Indian wallets such as Bitbns or Wazirix apply low fees on withdrawals. Keep in mind that ERC20 token transfers usually have the highest fees.
Stockity does not charge fees for deposits.

Troubleshooting and refunds

  • Please ensure you deposit with the cryptocurrency specified on the invoice. Otherwise, it will not be possible to request a refund.
  • If you send an incomplete amount, you can send the rest to the invoice address before it expires (within 15 minutes). Do not send funds if more than 15 minutes have passed and the invoice has expired.
  • If you have problems with your deposit or need a refund, contact us at support@stockity.id or via live chat.
  • Please note that some wallets such as Zebpay, CoinDCX, and Coinswitch are less convenient for crypto deposits.

Important: Payment providers charge a fee for refunds. A refund can only be processed if the deposited amount is greater than the amount to be refunded.

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