When making a payment, double check in your wallet that the crypto coin you’re sending is Tether USD TRC20 token (USDTT) and that it corresponds to the token in the invoice (step 4).
Commissions can vary on the side of your wallet, but usually they are close to 0%. Stockity doesn’t charge any fees for deposits.
You can find out how to use cryptocurrencies and choose a crypto wallet in these articles
1. In the traderoom, click the “Deposit” button in the top right corner of the screen. Choose your country and the payment method you’ve decided to make a deposit with.
2. Enter your deposit amount, scroll down, enter additional information if needed and click “Deposit”.
3. Scan the QR code or copy the USDTT address to make the payment.
Note. You’ll have 15 minutes to complete the payment.
4. You can use any crypto wallet, in this instruction, we’ll be using Binance. Go to the “Withdraw Crypto” page.
5. Choose USDT as your coin, paste the address to pay from step 4, and choose a network (TRC20). Click “Withdraw”.
6. Make sure all the details are correct and click “Continue”.
7. Enter all the security verification and click “Submit” to complete the payment.
8. Your withdrawal request has been submitted. Click “Complete”.
9. Your payment was successful.
10. You can check the status of your transaction on the “Transaction history” tab on Stockity.
FAQ
What currencies can I use to make a deposit with Tether USD TRC20 token?
You can use only the Tether USD TRC20 token (USDTT).
Make sure to check that the name of the cryptocurrency you’re sending matches the name of the currency in the “address to pay” field. Otherwise, we won’t receive your transaction. For example, if you send BTC to the USDTT address, these funds will not be recoverable.
Are there any commissions?
Some crypto wallets charge commissions for transactions. Usually, they vary from 0% to 1.5% and are only visible to you when you make the transaction.
For example, Binance and Indian wallets like Bitbns and Wazirix charge flat low fees on withdrawals.
Please note that Stockity does not charge any commissions for deposits on our side.
Troubleshooting and refunds
- Make sure that you make a deposit with the Tether USD TRC20 token (USDTT). It’s also specified in the invoice (step 4). Otherwise, it won’t be possible to get a refund.
- If you face any problem with your deposit or need a refund, please contact us at support@stockity.id or in the live chat.
- Note that Zebpay, CoinDCX, and Coinswitch wallets are less convenient for crypto deposits.
Important! Payment providers charge a commission for refunds. A refund can only be made if the sum of the deposit is larger than the sum of the refund.