When you make a deposit, it is assigned a "Pending" status, indicating that the payment provider is currently processing your transaction. The processing period varies for each provider.
To access information about the average and maximum transaction processing time for your pending deposit, follow these steps:
1. Click on your profile picture located in the top right corner of the screen, and select the "Cashier" tab from the menu. Then, click on the "Transaction history" tab.
For mobile app users: Open the left side menu and choose the "Balance" section.
2. Find your deposit in the transaction history and click on it to view the processing period.
Please note that payment providers generally process deposits within a few hours. The maximum transaction processing time is rarely applicable and may be influenced by factors such as national holidays or specific regulations set by the payment provider.