VIP and Gold benefits

General questions

• I requested a withdrawal, when will I receive my funds (Gold and VIP)?
• What is Happy Hour?
• What types of assets can Gold and VIP traders access?
• How can I get a Gold status?
• How can I get a VIP status?
• What’s a cashback?

Troubleshooting VIP

• Why do I never receive any bonuses as a VIP trader?

VIP

• How to get risk-free trades (VIP)?
• How to calculate the amount of insurance compensation?
• How to insure a deposit?
• How to get my personal bonus offer (VIP)?
• How to contact a personal manager?