Upon placing a withdrawal request, it needs to be first authorized by our Support team. The duration of this procedure depends on your account status, though we constantly aim to minimize this timeframe wherever feasible. Remember, once a withdrawal request is submitted, it cannot be revoked.
- Standard status traders may have to wait up to 3 days for approval.
- Gold status traders may have to wait up to 24 hours.
- VIP status traders may have to wait up to 4 hours.
Please note that if your account isn't verified, these durations might be prolonged.
To expedite the approval of your request, ensure you don't have an active bonus with trading turnover before you attempt to withdraw.
Following the approval of your withdrawal request, we forward it to your payment service provider.
Payment providers generally take between a few minutes to 3 business days to transfer the funds to your payment method. In rare situations, due to national holidays, the payment provider's policy, and other factors, it can take up to 7 days.
If you've been waiting for more than 7 days, please reach out to us either through live chat or at support@stockity.id. We'll assist you in tracking your withdrawal.