If you've forgotten your password, don't worry; you can always reset it to regain access to the platform.
Kindly remember:
- Your new password needs to be at least six characters long, and it should include both letters and numbers.
- The "Password" and "Confirm Password" fields must be identical.
If you're using the web version:
1. Select "Forgot my password" in the "Login" section.
2. Type in the email that your account is linked with and hit "Send".
3. An email will be sent to you for password recovery. Open it and click the provided link.
4. Set your new password!
For mobile app users:
1. Tap on "Log in".
2. Click on "Reset password". Enter the email tied to your account and tap "Reset password".
3. A password recovery email will be sent to you. Open it and follow the link to create a new password.
Please note, if you don't receive the password recovery email, verify that you've entered the correct email address and check your spam folder just in case.