Take note that the verification process can only be initiated after we have sent you a request. As soon as the request is submitted, a pop-up notification will appear and a new "Verification" tab will be visible in your menu. To confirm your identity, please stick to the following steps:
1) Select the "Verify" option in the pop-up notification.
2) Or click on your profile picture to open the menu.
3) Click on the “Verify” button or select “Verification” from the menu.
4) You will be taken to the "Verification" page, where you can see a list of all documents required for verification. The first step will be to validate your identity. To begin this process, click on the "Verify" button located next to the "ID Card" section.
5) Before you start verification, mark the checkboxes and click “Next”.
6) From the drop-down menu, select the country that issued your documents and then choose the type of document. Click "Next".
Note. We accept passports, ID cards, and driver's licenses as valid forms of identification. The types of accepted documents might differ based on the country, so make sure to check the comprehensive list of documents located at the bottom of the page.
7) Upload the selected document, starting with the front side and then the back side if the document is double-sided. We accept documents in jpg, png, and pdf formats.
Ensure that your document:
- Has at least one month of validity remaining from the date of upload.
- Is legible: your full name, numbers, and dates must be clearly visible. All four corners of the document should be in the frame.
After both sides of your document have been uploaded, proceed by clicking "Next".
8) If needed, hit the "Edit" button to change the document you're uploading prior to submission. When you're all set, click "Next" to put forward your documents.
9) You've managed to submit your documents successfully. Click "OK" to navigate back to the "Verification" page.
10) Your ID verification will transition to a "Pending" status. It may take up to 10 minutes to verify your identity.
11) Upon successful identity verification, the status will switch to "Done", and you can start verifying the payment methods.
12) If there is no need to verify the payment methods, you’ll get the “Verified” status right away. You will also be able to withdraw funds again.